HealthyYou :: Support | Healthy You Card | Healthy You Doctor | Healthy You | Healthy You EHR | EHR | electronic health record

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Please do not include HYEHR UID including Patient names or other identifiable information.

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System Status

Broadband Requirements

HYEHR is a robust internet application and requires a broadband connection.

Hardware HealthyYou is supported on the following minimum hardware systems:
HARDWARE	MINIMUM	RECOMMENDED
Processor	2GHz	2.5GHz
Screen resolution	1024 x 768	1600 x 1200
RAM	1GB	2GB
Internet Speed	Cable or DSL, 1Mb/s or higher	3 Mb/s or higher

Operating Systems & Browsers HYEHR is supported on the following minimum hardware systems:
PLATFORM	OPERATING SYSTEM	BROWSER
Windows	XP, Vista, Windows 7, Windows 8 Desktop	Internet Explorer 9+, Firefox, Chrome
Mac	OS X 10.6.3 or above	Firefox, Chrome

Tablets HealtyYou's iPad beta is supported on the following tablets and browsers:
PLATFORM	OPERATING SYSTEM	BROWSER
iPad 1, 2, 3, 4*	iOS 5.0 or above	Safari (Private browsing must be disabled)
*Android devices are supported.

Chrome books HealthyYou is supported on Google Chrome books™ with the following requirements:
HARDWARE	MINIMUM	RECOMMENDED
Processor	1.1 GHz Intel Celeron 847	1.3 GHz Intel Celeron 867
Screen resolution	1024 x 768	1200 x 800
RAM	2GB	4GB
Internet Speed	Cable or DSL, 1Mb/s or higher	3 Mb/s or higher